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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Taskrouter failing to start conferences resulting in 16001 errors
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Mar 30, 2020 - 19:45 PDT
      Identified
      The issue has been identified and a fix is being implemented.
      Posted Mar 30, 2020 - 17:35 PDT
      Update
      Attempts to bridge conferences using Task Router and Programmable Voice are failing with 16001 errors. Our engineers are working to fix the issue as soon as possible. We will provide more information as it is received.
      Posted Mar 30, 2020 - 16:35 PDT
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Mar 30, 2020 - 16:01 PDT
      This incident affected: FLEX (TaskRouter) and PROGRAMMABLE VOICE (Conference).
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