Outbound SMS to Verizon degraded in US

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Jan 23, 2019 - 05:18 PST

Monitoring

Short and long code SMS traffic for the Verizon network in the US is returning to normal. We will continue to monitor.

Posted Jan 23, 2019 - 03:24 PST

Update

We are seeing delays delivering SMS messages from both short and long codes to the Verizon network in US. We will continue to investigate and work with our partners. We will provide an update when we have further information.

Posted Jan 23, 2019 - 00:30 PST

Investigating

We are seeing delays delivering SMS messages from short codes to the Verizon network in US. We will continue to investigate and work with our partners. We will provide an update when we have further information.

Posted Jan 23, 2019 - 00:06 PST

This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America).