Intermittent Errors when Provisioning Phone Numbers

Incident Report for Twilio

Resolved

Phone number provisioning is operating normally at this time. This incident has been resolved.

Posted Mar 16, 2021 - 20:14 PDT

Update

Phone number provisioning is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 16, 2021 - 19:15 PDT

Monitoring

Phone number provisioning is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Mar 16, 2021 - 18:37 PDT

Update

We are continuing to address the intermittent rate of errors when provisioning phone numbers which is affecting a small group of customers. We expect to provide another update in 16 hour or as soon as more information becomes available.

Posted Mar 16, 2021 - 18:07 PDT

Update

We are continuing to address the intermittent rate of errors when provisioning phone numbers which is affecting a small group of customers. We expect to provide another update in 8 hour or as soon as more information becomes available.

Posted Mar 16, 2021 - 09:54 PDT

Update

We are continuing to address the intermittent rate of errors when provisioning phone numbers which is affecting a small group of customers. We expect to provide another update in 4 hour or as soon as more information becomes available.

Posted Mar 16, 2021 - 06:00 PDT

Update

We continue to address the intermittent rate of errors when provisioning phone numbers which is affecting a small group of customers. We expect to provide another update in 2 hour or as soon as more information becomes available.

Posted Mar 16, 2021 - 04:10 PDT

Identified

We are addressing the intermittent rate of errors when provisioning phone numbers which is affecting a small group of customers. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 16, 2021 - 03:10 PDT

Investigating

We are currently investigating an intermittent rate of errors when provisioning phone numbers. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 16, 2021 - 02:10 PDT

This incident affected: PHONE NUMBERS.