Scheduled maintenance
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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Failures to DigiTel C.A Network in Venezuela
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures to DigiTel C.A Network in Venezuela. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery failures when sending messages to DigiTel C.A Network in Venezuela. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery failures when sending messages to DigiTel C.A Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery failures when sending messages to DigiTel C.A Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
On further investigation, it was determined that we are experiencing SMS delivery failures when sending messages to DigiTel C.A Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to DigiTel C.A Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).