We are no longer experiencing SMS delivery failures to DigiTel C.A Network in Venezuela. This incident has been resolved.
Posted Jan 18, 2022 - 05:28 PST
Monitoring
We are observing recovery in SMS delivery failures when sending messages to DigiTel C.A Network in Venezuela. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 18, 2022 - 03:29 PST
Update
We are continuing to experience SMS delivery failures when sending messages to DigiTel C.A Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Jan 17, 2022 - 23:29 PST
Update
We are continuing to experience SMS delivery failures when sending messages to DigiTel C.A Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 17, 2022 - 21:29 PST
Update
On further investigation, it was determined that we are experiencing SMS delivery failures when sending messages to DigiTel C.A Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 17, 2022 - 20:45 PST
Investigating
We are experiencing SMS delivery delays when sending messages to DigiTel C.A Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 17, 2022 - 20:29 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).