Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Super SIM Network Connectivity Issues
      Incident Report for Twilio
      Resolved
      We are no longer experiencing Super SIM connectivity issues. This incident has been resolved.
      Posted Oct 13, 2020 - 04:21 PDT
      Update
      We are continuing to monitor for any further issues.
      Posted Oct 13, 2020 - 04:21 PDT
      Monitoring
      We are now seeing recovery of the network connectivity issue. We are continuing to monitor for service stability. We will provide another update in 2 or as soon as more information becomes available.
      Posted Oct 13, 2020 - 02:25 PDT
      Investigating
      We are experiencing Super SIM connectivity issues with one of our partners. We are experiencing delayed attachments for a subset of customers. Existing sessions should not be affected. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Oct 13, 2020 - 01:46 PDT
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