Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      United Kingdom Account Security Carrier Partner Maintenance - Three UK
      Scheduled Maintenance Report for Twilio
      Completed
      The scheduled maintenance has been completed.
      Posted Feb 12, 2024 - 12:30 PST
      In progress
      Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Posted Feb 10, 2024 - 10:00 PST
      Update
      Our carrier partner Three UK is conducting a planned maintenance from 10 January 2024 at 10:00 PST until 12 January 2024 at 12:30 PST. During the maintenance window, there could be intermittent API request failures for Three UK customers.




      Impacted Products:

      Lookup SIM Swap.

      Lookup Identity Match.

      Legacy Identity MatchAndAttributes.
      Posted Dec 29, 2023 - 07:32 PST
      Update
      We will be undergoing scheduled maintenance during this time.
      Posted Dec 29, 2023 - 07:31 PST
      Scheduled
      Our carrier partner Three UK is conducting a planned maintenance from 10 January 2024 at 10:00 PST until 12 January 2024 at 12:30 PST. During the maintenance window, there could be intermittent API request failures for Three UK customers.




      Impacted Products:

      Lookup SIM Swap.

      Lookup Identity Match.

      Legacy Identity MatchAndAttributes.
      Posted Dec 29, 2023 - 07:24 PST
      This scheduled maintenance affected: CARRIER NETWORK (Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes).