Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Unable to Attach Files to Tickets via Twilio Console
Incident
Report for Twilio
Resolved
We have fully investigated the issue with support ticket file uploads in response to customer reports, and it was determined that the ticket file attachment system is working as designed. There is no noticeable customer impact. Twilio Console is operating normally at this time. All systems are operational.
Update
We are continuing to see degraded performance on our Twilio Console. Our engineering team is looking into the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are currently seeing degraded performance on our Twilio Console. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
We are currently seeing degraded performance on our Twilio Console. Our engineering team is looking into the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.
This incident affected: DEVELOPER TOOLS (Console).