SMS Delivery Issue to Cambodia Smart Mobile Devices

Incident Report for Twilio

Resolved

The SMS delivery issue when sending SMS towards Smart mobile devices in Cambodia is resolved. SMS, APAC is operating normally.

Posted Aug 12, 2019 - 16:26 PDT

Monitoring

We are observing recovery for SMS delivery issue when sending SMS towards Smart mobile devices in Cambodia. We continue to monitor the service and are working with our carrier partners to resolve the issue. We will provide an update when more information is available.

Posted Aug 12, 2019 - 12:51 PDT

Update

We continue working with our carrier partners to resolve the issue. We will provide a further update when more information is available.

Posted Aug 12, 2019 - 06:51 PDT

Update

We continue to work with our carrier partners to resolve this issue. We will provide an update as soon as possible.

Posted Aug 11, 2019 - 15:36 PDT

Update

We are working with our carrier partners to resolve this issue. We will provide an update when more information is available.

Posted Aug 11, 2019 - 07:26 PDT

Update

We continue to work with our carrier partners to resolve this issue. We will provide an update as soon as possible.

Posted Aug 10, 2019 - 15:28 PDT

Investigating

We have detected an issue that SMS messages sent to Smart mobile devices in Cambodia are not being delivered. We are working with our carrier partners to resolve the issue and will provide an update as soon as possible.

Posted Aug 10, 2019 - 10:11 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).