Elevated HTTP 500 Series Responses for Programmable Messaging REST API

Incident Report for Twilio

Resolved

Our engineers have deployed a fix. We are no longer experiencing elevated HTTP 500 series responses for Programmable Messaging REST API requests. This incident has been resolved.

Posted Jun 05, 2020 - 23:00 PDT

Update

We are continuing to investigate this issue. We will provide an update as soon as we have additional information.

Posted Jun 05, 2020 - 22:33 PDT

Investigating

We are currently investigating an elevated rate of HTTP 500 series responses to Programmable Messaging REST API requests. Our engineers are working on the issue. We'll post further updates as more information becomes available.

Posted Jun 05, 2020 - 22:31 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).