Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Calls Audio Quality Degradation to a Subset of Twilio’s Spain Phone Numbers
Incident
Report for Twilio
Resolved
The call audio quality degradation issue to a subset of Twilio's Spain phone numbers has been resolved and is operating normally at this time.
Monitoring
The call audio quality degradation issue to a subset of Twilio's Spain phone numbers is now operating normally. We will continue to monitor for system stability. We'll provide another update in 60 minutes or as soon as more information becomes available.
Update
We are observing call audio quality degradation to a subset of Twilio's Spain phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We are observing call audio quality degradation to a subset of Twilio's Spain phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are observing call audio quality degradation to a subset of Twilio's Spain phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are observing call audio quality degradation to a subset of Twilio's Spain phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing call audio quality degradation to a subset of Twilio's Spain phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Europe).