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System Metrics
Missing Error Code in Callback for Certain RCS Messages
Incident
Report for Twilio
Resolved
We are no longer experiencing a small percentage of error codes where not being passed to customer's RCS callback URLs. This incident has been resolved.
Update
We are observing recovery where a small percentage of error codes are not being passed to customer's RCS callback URLs. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Update
We are observing recovery where a small percentage of error codes are not being passed to customer's RCS callback URLs. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Monitoring
We are observing recovery where a small percentage of error codes are not being passed to customer's RCS callback URLs. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Update
The issue causing a small percentage of error codes where not being passed to customer's RCS callback URLs has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Identified
The root cause of the issue causing a small percentage of error codes where not being passed to customer's RCS callback URLs has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We continue to investigate an issue where a small percentage of error codes are not being passed to customer's RCS callback URLs. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to investigate an issue where a small percentage of error codes are not being passed to customer's RCS callback URLs. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are investigating an issue where a small percentage of error codes are not being passed to customer's RCS callback URLs. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PROGRAMMABLE MESSAGING (RCS Messaging).