We are observing recovery in voice quality problems to and from a subset of Twilio Mexico phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 25, 2024 - 00:21 PDT
Update
We are still observing voice quality problems to and from a Subset of Twilio Mexico Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 24, 2024 - 22:34 PDT
Investigating
We are observing voice quality problems to and from a Subset of Twilio Mexico Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 24, 2024 - 21:46 PDT
This incident affects: CARRIER NETWORK (Voice, Latin America).
