On Call Engineers are Investigating

Incident Report for Twilio

Resolved

The issue affecting Flex Insights is experiencing delayed data for RealTime SLA metric has been resolved, and the service is functioning normally at this time.

Posted Apr 24, 2021 - 12:08 PDT

Monitoring

We are observing recovery in Flex Insights is experiencing delayed data for RealTime SLA metric for subset of customers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available

Posted Apr 24, 2021 - 11:40 PDT

Update

We are experiencing Flex Insights is experiencing delayed data for RealTime SLA metric for subset of customers. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 24, 2021 - 11:26 PDT

Investigating

We've become aware of a potential issue with Flex Insights is experiencing delayed data for RealTime SLA metric for subset of customers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 24, 2021 - 11:07 PDT

This incident affected: FLEX (Flex Insights).