Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
On Call Engineers are Investigating
Incident
Report for Twilio
Resolved
The issue affecting Flex Insights is experiencing delayed data for RealTime SLA metric has been resolved, and the service is functioning normally at this time.
Monitoring
We are observing recovery in Flex Insights is experiencing delayed data for RealTime SLA metric for subset of customers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available
Update
We are experiencing Flex Insights is experiencing delayed data for RealTime SLA metric for subset of customers. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
We've become aware of a potential issue with Flex Insights is experiencing delayed data for RealTime SLA metric for subset of customers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: FLEX (Flex Insights).