SMS Delivery Delays to Multiple Networks in South Africa and T-Mobile Network in Croatia

Incident Report for Twilio

Resolved

SMS delivery delays have been resolved, and multiple networks in South Africa and the T-Mobile network in Croatia are operating normally at this time.

Posted Jan 30, 2024 - 18:23 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Multiple Networks in South Africa and T-Mobile Network in Croatia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 30, 2024 - 16:23 PST

Update

We are experiencing SMS delivery delays when sending messages to Multiple Networks in South Africa and T-Mobile Network in Croatia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 30, 2024 - 15:36 PST

Update

We are experiencing SMS delivery delays when sending messages to Multiple Networks in South Africa and T-Mobile Network in Croatia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 30, 2024 - 13:36 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Multiple Networks in South Africa and T-Mobile Network in Croatia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 30, 2024 - 12:37 PST

This incident affected: CARRIER NETWORK (SMS, Europe, SMS, Middle East & Africa).