SMS Delivery Failures to T-Mobile US

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to T-Mobile US. This incident has been resolved.

Posted Oct 11, 2022 - 22:29 PDT

Update

We continue experiencing SMS delivery failures to T-Mobile US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 11, 2022 - 19:58 PDT

Update

We are continuing to experience SMS delivery failures to T-Mobile US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 11, 2022 - 17:58 PDT

Update

We are experiencing SMS delivery failures to T-Mobile US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 11, 2022 - 16:53 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery to T-Mobile network in the US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 11, 2022 - 16:39 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).