The incident of Interconnect SIP call setup failures for Natted Endpoints in the US1 region has been resolved.
Posted Sep 10, 2020 - 10:02 PDT
Monitoring
We have identified and addressed the cause of the Interconnect SIP call setup failures, and we will continue to monitor to ensure a full recovery.
Posted Sep 10, 2020 - 09:30 PDT
Update
We are currently investigating a subset of potential setup failures of Twilio Interconnect calls for Natted Endpoints in the US1 region. We expect to provide another update in 30 minutes.
Posted Sep 10, 2020 - 08:58 PDT
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 10, 2020 - 08:39 PDT
This incident affected: ELASTIC SIP TRUNKING (Origination), PROGRAMMABLE VOICE (SIP Interface), and INTERCONNECT.
