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Subset of Interconnect Call Setup Failures for Natted Endpoints in US1 Region
Incident Report for Twilio
Resolved
The incident of Interconnect SIP call setup failures for Natted Endpoints in the US1 region has been resolved.
Posted Sep 10, 2020 - 10:02 PDT
Monitoring
We have identified and addressed the cause of the Interconnect SIP call setup failures, and we will continue to monitor to ensure a full recovery.
Posted Sep 10, 2020 - 09:30 PDT
Update
We are currently investigating a subset of potential setup failures of Twilio Interconnect calls for Natted Endpoints in the US1 region. We expect to provide another update in 30 minutes.
Posted Sep 10, 2020 - 08:58 PDT
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 10, 2020 - 08:39 PDT
This incident affected: PROGRAMMABLE VOICE (SIP Interface) and ELASTIC SIP TRUNKING, INTERCONNECT.