Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Error While Purchasing a Phone Number
Incident
Report for Twilio
Resolved
We are no longer experiencing the issue with Phone Numbers where the purchase confirmation page is not displayed upon purchasing a phone number. This incident has been resolved.
Monitoring
We have deployed our changes to fix the issue. We will monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
Our engineers are continuing to work on resolving the issue. We will provide another update in 4 hour or as soon as more information becomes available.
Identified
The issue with Phone Numbers where a the purchase confirmation page is not displayed when purchasing a phone number has been identified. Our engineers are working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Update
We are investigating an error with Phone Numbers where a the purchase confirmation page is not displayed when purchasing a phone number. While the confirmation page does not display the number purchase may complete and the number may be added to your Active Numbers page. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Investigating
Our monitoring systems have detected a potential issue with the Twilio Console when users are attempting to purchase a number. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PHONE NUMBERS.