Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Report Delays on a Small Subset of Messages Sent on Twilio Short Codes in the US
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages on Twilio Short Codes in the US. This incident has been resolved.
Monitoring
We are observing recovery in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue experiencing delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We continue experiencing delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We continue experiencing delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We continue experiencing delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We continue experiencing delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We continue experiencing delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We continue to experience delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to experience delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.