Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to Bitel Network in Peru

        Incident Report for Twilio

        Resolved

        We continue experiencing SMS delivery delays when sending messages to Bitel Network in Peru. We have reached out to all impacted customers individually for further follow-ups.
        Posted Oct 21, 2025 - 15:05 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 21, 2025 - 01:21 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Oct 20, 2025 - 01:21 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Oct 19, 2025 - 16:19 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Oct 19, 2025 - 12:31 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 19, 2025 - 10:55 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 19, 2025 - 09:56 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).