Call issues to a Subset of German Subscribers

Incident Report for Twilio

Resolved

We have fully investigated the call issues triggered by our automated alert, and it was determined that the impact was limited to a small set of customers, who have been reached out individually to address any concerns. All systems are operational.

Posted Dec 11, 2020 - 06:24 PST

Investigating

Our monitoring systems have detected a potential issue with Calls to a subset of German and Finish subscribers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 11, 2020 - 05:47 PST

This incident affected: CARRIER NETWORK (Voice, Europe).