Account Management and Public Pricing Operations High Latency/Error Rates

Incident Report for Twilio

Resolved

We are no longer experiencing an issue with timeouts and errors rates with Pricing API, account management operations and Programmable Wireless Sim status updates are delayed. This incident has been resolved.

Posted Jul 13, 2023 - 03:01 PDT

Update

We are still investigating an issue with timeouts and errors rates with Pricing API, account management operations and Programmable Wireless Sim status updates are delayed. We expect to provide an update in 2 hours or as soon as more information becomes available.

Posted Jul 13, 2023 - 01:57 PDT

Investigating

We are investigating an issue with timeouts and errors rates with Pricing API and account management operations. We expect to provide an update in 1 hour or as soon as more information becomes available.

Posted Jul 13, 2023 - 01:15 PDT

This incident affected: DEVELOPER TOOLS (REST API).