We are no longer experiencing SMS delivery delays to multiple networks in Malaysia and African countries. This incident has been resolved.
Posted Apr 16, 2025 - 21:33 PDT
Monitoring
We are observing recovery in SMS delivery delays to multiple networks in Malaysia and African countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 16, 2025 - 19:33 PDT
Update
We are continuing to experience SMS delivery delays to multiple networks in Malaysia and African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as soon as more information becomes available.
List of Impacted Networks: Malaysia Digi Network Malaysia Celcom Network Malaysia Red One (XOX) Network Angola Movicel Network Comoros Telma Network Tanzania Tigo Network Tanzania Zantel Network Central African Republic Telecel Centraf Network Ghana Vodafone Network Mali Telecel Network
Posted Apr 16, 2025 - 18:39 PDT
Update
We are experiencing SMS delivery delays to multiple networks in Malaysia and African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
List of Impacted Networks: Malaysia Digi Network Malaysia Celcom Network Malaysia Red One (XOX) Network Angola Movicel Network Comoros Telma Network Tanzania Tigo Network Tanzania Zantel Network Central African Republic Telecel Centraf Network Ghana Vodafone Network Mali Telecel Network
Posted Apr 16, 2025 - 17:39 PDT
Update
We are experiencing SMS delivery delays to multiple networks in multiple countries in in Malaysia and African Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
Posted Apr 16, 2025 - 17:34 PDT
Investigating
We are experiencing SMS delivery delays to multiple networks in multiple countries in APAC and EMEA. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
Posted Apr 16, 2025 - 17:15 PDT
This incident affected: CARRIER NETWORK (SMS, APAC, SMS, Middle East & Africa).