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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
System Metrics
Call Quality Issue to a Subset of Twilio's Numbers in Brazil
Incident
Report for Twilio
Resolved
We are seeing full recovery for the Call Quality Issue to a Subset of Twilio's Numbers in Brazil. This incident has been resolved.
Update
We have started seeing recovery for the Call Quality Issue to a Subset of Twilio's Numbers in Brazil. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We have started seeing recovery for the Call Quality Issue to a Subset of Twilio's Numbers in Brazil. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have started seeing recovery for the Call Quality Issue to a Subset of Twilio's Numbers in Brazil. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Update
We are continuing to investigate a call Quality Issue to a Subset of Twilio's Numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate a call Quality Issue to a Subset of Twilio's Numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Investigating
Our monitoring systems have detected a potential Call Quality Issue to a Subset of Twilio's Numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, Latin America).