Inbound Call Failures to a Subset of Twilio Thailand Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to a subset of Twilio Thailand phone numbers has been resolved, and the service is functioning normally at this time.

Posted Jul 17, 2025 - 07:32 PDT

Monitoring

We have started seeing recovery for inbound calls to a subset of Twilio Thailand phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 17, 2025 - 05:38 PDT

Update

We continue to observe call failures to a subset of Twilio Thailand phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 17, 2025 - 03:39 PDT

Investigating

We are observing call failures to a subset of Twilio Thailand phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 17, 2025 - 02:40 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).