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DTMF degradation to a subset of US Mobile numbers
Incident Report for Twilio
Resolved
This incident has been resolved.
Posted 2 months ago. Aug 07, 2018 - 12:23 PDT
Monitoring
We are fully recovered for reverse DTMF during calls to some US Verizon Mobile numbers. All systems are operating normally.
Posted 2 months ago. Aug 07, 2018 - 12:01 PDT
Identified
We have identified the issue and our engineers are working with our carrier partners to resolve this issue. Next update in 30 minutes.
Posted 2 months ago. Aug 07, 2018 - 11:28 PDT
Investigating
We are observing issues with processing reverse DTMF during calls to some US Verizon Mobile numbers. We are working with our partners to remediate the issue. Next update in 30 minutes.
Posted 2 months ago. Aug 07, 2018 - 11:00 PDT
This incident affected: Programmable Voice (PSTN).