Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      DTMF degradation to a subset of US Mobile numbers
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Aug 07, 2018 - 12:23 PDT
      Monitoring
      We are fully recovered for reverse DTMF during calls to some US Verizon Mobile numbers. All systems are operating normally.
      Posted Aug 07, 2018 - 12:01 PDT
      Identified
      We have identified the issue and our engineers are working with our carrier partners to resolve this issue. Next update in 30 minutes.
      Posted Aug 07, 2018 - 11:28 PDT
      Investigating
      We are observing issues with processing reverse DTMF during calls to some US Verizon Mobile numbers. We are working with our partners to remediate the issue. Next update in 30 minutes.
      Posted Aug 07, 2018 - 11:00 PDT
      This incident affected: PROGRAMMABLE VOICE (PSTN).
      ← Current Status Powered by Atlassian Statuspage