Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Failures to Safaricom Kenya
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery failures sending to Safaricom Kenya. This incident has been resolved.
      Posted Mar 01, 2021 - 11:02 PST
      Monitoring
      We are now observing successful SMS delivery to Safaricom Kenya. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 01, 2021 - 09:50 PST
      Update
      We are still experiencing SMS delivery failures sending to Safaricom Kenya. Our engineers will continue to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 01, 2021 - 09:01 PST
      Investigating
      We are experiencing SMS delivery failures sending to Safaricom Kenya. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Mar 01, 2021 - 08:04 PST