SMS Delivery Failures to Safaricom Kenya

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures sending to Safaricom Kenya. This incident has been resolved.

Posted Mar 01, 2021 - 11:02 PST

Monitoring

We are now observing successful SMS delivery to Safaricom Kenya. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 01, 2021 - 09:50 PST

Update

We are still experiencing SMS delivery failures sending to Safaricom Kenya. Our engineers will continue to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 01, 2021 - 09:01 PST

Investigating

We are experiencing SMS delivery failures sending to Safaricom Kenya. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 01, 2021 - 08:04 PST