Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Delayed Outgoing Shortcode MMS
      Incident Report for Twilio
      Resolved
      Outgoing shortcode MMS was degraded between 9:56 and 10:58 Pacific Time on 02/22/2021. During this period, customers may have experienced delayed outgoing shortcode MMS messages, or expired messages if a validity period was specified. The issue has now been resolved.
      Posted Feb 22, 2021 - 11:48 PST
      Investigating
      Our monitoring systems have detected a potential issue with outgoing MMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Feb 22, 2021 - 11:25 PST
      This incident affected: PROGRAMMABLE MESSAGING (MMS).
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