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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Failures to Hutchison 3, Indonesia
      Incident Report for Twilio
      Resolved
      All systems are operating normally.
      Posted Sep 30, 2018 - 13:17 PDT
      Update
      We are still observing SMS Delivery failures to the Hutchison 3 network in Indonesia. The carrier has confirmed that there is an issue on their platform, preventing connectivity into their network. Our engineering teams continue to work with our carrier partner to resolve the issue and we will provide an update as soon as further information is available.
      Posted Sep 30, 2018 - 07:54 PDT
      Investigating
      We're observing a recurrence of the issue causing SMS Delivery degradation to Hutchison 3, Indonesia. Our engineering teams continue to work with our carrier partners to resolve the issue and will provide an update as soon as possible.
      Posted Sep 30, 2018 - 05:06 PDT
      Monitoring
      We are observing recovery in SMS delivery to Hutchison 3, Indonesia. SMS traffic is now delivering without any issues. Our engineering teams will continue to monitor and provide an update as soon as possible.
      Posted Sep 30, 2018 - 04:14 PDT
      Investigating
      We are observing increased SMS delivery failures to the Hutchison 3 network in Indonesia. We are working with our carrier partners to resolve the issue and will provide an update as soon as possible.
      Posted Sep 30, 2018 - 03:40 PDT
      This incident affected: PROGRAMMABLE MESSAGING (SMS).
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