SMS Delivery Report delays towards XL Axiata Indonesia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS DLR delays when sending messages to XL Axiata (510-11) in Indonesia. This incident has been resolved.

Posted Mar 01, 2020 - 22:49 PST

Update

Our engineers and the carrier teams are continuing to investigate SMS DLR delays to XL Axiata (510-11) in Indonesia. We will share more updates as soon as they become available.

Posted Mar 01, 2020 - 19:46 PST

Investigating

We are observing delays in SMS delivery status report for our domestic registered SMS sent to XL Axiata (510-11) in Indonesia. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted Mar 01, 2020 - 18:23 PST

This incident affected: CARRIER NETWORK (SMS, APAC).