Issues Accessing CSV Exports and Incorrect shortenedLinkFirstClicked Timestamp Shown in Console.

Incident Report for Twilio

Resolved

We are no longer experiencing issues with the Link Shortening logs in Console. This incident has been resolved.

Posted Aug 12, 2024 - 17:16 PDT

Update

We are continuing to investigate intermittent issues with the Link Shortening Logs in Console. We expect to provide another update in 4 hours or as soon as more information becomes available

Posted Aug 12, 2024 - 13:35 PDT

Update

We are investigating intermittent issues with the Link Shortening Logs in Console. We expect to provide another update in 2 hours or as soon as more information becomes available

Posted Aug 12, 2024 - 11:26 PDT

Update

We are investigating intermittent issues with the Link Shortening Logs in Console. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Aug 12, 2024 - 10:28 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS logs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 12, 2024 - 09:52 PDT

This incident affected: DEVELOPER TOOLS (Console).