Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Canada Account Security Service Partner Maintenance
Scheduled Maintenance
Report for Twilio
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Our service partner is conducting a planned maintenance from 27 October 2025 at 21:00 PDT until 28 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carrier and country: Telus Canada.
Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]
We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]
We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
This scheduled maintenance affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap).