Provisioning Flex Insights HR Users Currently Unavailable

Incident Report for Twilio

Resolved

The issue with provisioning Flex Insights HR users has been resolved and is operating normally at this time.

Posted May 23, 2022 - 10:55 PDT

Monitoring

Monitoring - Provisioning Flex Insights HR users is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted May 23, 2022 - 10:24 PDT

Update

We are currently seeing failures when attempting to provision Flex Insights HR users. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 23, 2022 - 09:33 PDT

Investigating

Our monitoring systems have detected a potential issue with provisioning Flex Insights users. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 23, 2022 - 09:12 PDT

This incident affected: FLEX (Flex Insights).