Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Delivery issue for messages sent towards Malaysia U-mobile
      Incident Report for Twilio
      Resolved
      All systems are working normally at this time.
      Posted May 17, 2018 - 08:00 PDT
      Monitoring
      Our carrier partner has fixed the issue and restored the service towards Malaysia U-Mobile Network. We continue to monitor.
      Posted May 17, 2018 - 07:48 PDT
      Update
      Our engineering team continues to work with our carrier partner to restore service towards Malaysia U-Mobile Network. Next update will be provided in 4 hours.
      Posted May 17, 2018 - 06:22 PDT
      Update
      Our engineering team is working with our carrier partner to restore service towards Malaysia U-Mobile Network. Next update will be provided in 2 hours.
      Posted May 17, 2018 - 04:13 PDT
      Identified
      Issue has been identified on Malaysia U-mobile platform. Our carrier partner is working with Malaysia U-mobile for a fix to restore the service. Next update will be provided in 1 hour.
      Posted May 17, 2018 - 03:11 PDT
      Update
      Our engineering team is working with our carrier partner to restore service towards Malaysia U-mobile. Next update will be provided in 1 hour.
      Posted May 17, 2018 - 02:04 PDT
      Investigating
      Our engineering team is investigating an issue with delivery of messages towards Malaysia U-mobile. Our engineers have escalated with the carrier and carrier is investigating the issue.
      Posted May 17, 2018 - 01:36 PDT
      This incident affected: PROGRAMMABLE MESSAGING (SMS).
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