Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery issues to Toll-Free Numbers in US and Canada
      Incident Report for Twilio
      Resolved
      All services are operating normally.
      Posted Sep 04, 2018 - 12:33 PDT
      Monitoring
      We have fully recovered for delivery issues for inbound and outbound messages between toll-free numbers in the United States and Canada. Our engineering team will continue to monitor the service.
      Posted Sep 04, 2018 - 12:03 PDT
      Update
      We are seeing recovery of message delivery for inbound and outbound messages between toll-free numbers in the United States and Canada. Our engineering team will continue to monitor the service.
      Posted Sep 04, 2018 - 11:52 PDT
      Identified
      We are experiencing delivery issues for inbound and outbound messages between toll-free numbers in the United States and Canada. We are working with our carrier partner to resolve the issue. We will provide additional information as quickly as possible.
      Posted Sep 04, 2018 - 11:16 PDT
      This incident affected: PROGRAMMABLE MESSAGING (SMS).
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