Inbound Call Failures to a Subset of Twilio Spain Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio Spain phone numbers has been resolved, and the service is functioning normally at this time.

Posted Jan 03, 2022 - 16:42 PST

Monitoring

We have started seeing recovery for inbound calls to Twilio Spain phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 03, 2022 - 14:52 PST

Update

We continue to work with our carrier partner to resolve the issue of a subset of call failures to Twilio Spain phone numbers. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Jan 03, 2022 - 14:14 PST

Update

We are continuing to work with our carrier partner to resolve the issue of a subset of call failures to Twilio Spain phone numbers. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 03, 2022 - 10:18 PST

Update

We are continuing to work with our carrier partner to resolve the issue of a subset of call failures to Twilio Spain phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 03, 2022 - 08:18 PST

Investigating

We are observing a subset of call failures to Twilio Spain phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 03, 2022 - 07:18 PST

This incident affected: CARRIER NETWORK (Voice, Europe).