SMS Delivery Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to from network subscribers to a subset of Twilio Israel Phone Numbers. This incident has been resolved.

Posted Apr 04, 2026 - 21:29 PDT

Monitoring

We are observing successful SMS delivery from network subscribers to a subset of Twilio Israel Phone Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2X hours or as soon as more information becomes available.

Posted Apr 04, 2026 - 19:55 PDT

Update

Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team continue investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 04, 2026 - 17:44 PDT

Investigating

Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 04, 2026 - 16:44 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).