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        Automated Alert: No Customer Impact Voice Calls causing 5XX errors

        Incident Report for Twilio

        Resolved

        We have fully investigated the Voice Calls causing 5XX errors issue triggered by our automated alert, and it was determined that there is no customer impact. All systems are operational.
        Posted Apr 15, 2025 - 08:31 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Voice Calls causing 5XX errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Apr 15, 2025 - 07:38 PDT