We are no longer experiencing the issue causing SMS delivery failures from Twilio Short Codes and Toll Free numbers to the AT&T Network in the US. This incident has been resolved.
Posted Oct 21, 2024 - 12:41 PDT
Monitoring
We are observing successful SMS delivery from Twilio Short Codes to AT&T Network in the US. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 21, 2024 - 10:44 PDT
Update
We are continuing to experience SMS delivery failures from Twilio Short Codes and Toll Free numbers to AT&T Network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 21, 2024 - 06:53 PDT
Update
We are continuing our investigation and have discovered Twilio Toll Free numbers are also impacted with this issue.
Posted Oct 21, 2024 - 05:03 PDT
Update
We are experiencing SMS delivery failures from Twilio Short Codes to AT&T Network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 21, 2024 - 04:53 PDT
Update
We are experiencing SMS delivery failures from Twilio Short Codes to AT&T Network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 21, 2024 - 03:59 PDT
Investigating
Our monitoring systems have detected a potential issue with Programmable Messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Oct 21, 2024 - 03:24 PDT
This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS Toll-Free, North America).