On Call Engineers are Investigating

Incident Report for Twilio

Resolved

Twilio Programmable Messaging was degraded for 20 minutes between 18 September 2020 12:37 AM PDT and 12:57 AM PDT. During this period of time customers may have experienced failures to receive webhooks for inbound SMS and MMS. The issue has now been resolved.

Posted Sep 18, 2020 - 03:47 PDT

Investigating

Our monitoring systems have detected a potential issue with inbound SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 18, 2020 - 03:07 PDT

This incident affected: PROGRAMMABLE MESSAGING (MMS, SMS).