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SMS Delivery Issues to Claro in Costa Rica
Incident Report for Twilio
Resolved
The issue of SMS delivery degradation towards Claro handsets in Costa Rica, Panama, Honduras, and Nicaragua has been resolved. SMS, Latin America is operating normally.
Posted Aug 16, 2019 - 09:32 PDT
Identified
Previous issues in Honduras, Nicaragua and Panama are now resolved. However, we are still experiencing SMS delivery degradation to Claro handsets in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Posted Aug 16, 2019 - 02:07 PDT
Investigating
We are experiencing SMS delivery degradation to Claro handsets in Costa Rica, Panama, Honduras, and Nicaragua. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Posted Aug 15, 2019 - 22:27 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).