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Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Invalid Special Characters Rendering for Japanese Invoices
Incident
Report for Twilio
Resolved
Our engineers have implemented a fix for the issue for invalid special characters rendering for Japanese invoices. This incident is now resolved.
Update
Our engineers have identified the issue for invalid special characters rendering for Japanese invoices have been detected after multiple COMs received from some of our Japaneses customers, and are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue for invalid special characters rendering for Japanese invoices have been detected after multiple COMs received from some of our Japaneses customers, and are working to deploy a fix. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue for invalid special characters rendering for Japanese invoices have been detected after multiple COMs received from some of our Japaneses customers, and are working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue for invalid special characters rendering for Japanese invoices have been detected after multiple COMs received from some of our Japaneses customers, and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
Identified
Our engineers have identified the issue for invalid special characters rendering for Japanese invoices have been detected after multiple COMs received from some of our Japaneses customers, and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
Invalid special characters rendering for Japanese invoices have been detected after multiple COMs received from some of our Japaneses customers. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as more information becomes available.
This incident affected: TWILIO PLATFORM (Billing).