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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Report Delays to US and Canada over Subset of Twilio Toll-Free Numbers
      Incident Report for Twilio
      Resolved
      This issue has been resolved. SMS Delivery Reports to US and Canada over a subset of Twilio Toll-Free numbers is operating normally at this time.
      Posted Apr 07, 2021 - 09:24 PDT
      Monitoring
      We are observing recovery in delivery report delays when sending to US and Canada on a subset of Twilio Toll-Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 07, 2021 - 07:17 PDT
      Investigating
      Our monitoring systems have detected a potential issue with SMS delivery to US and Canada networks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Apr 07, 2021 - 06:02 PDT
      This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).
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