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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS delivery delays towards US over Toll-free numbers
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Oct 31, 2019 - 15:34 PDT
      Identified
      Message Status Events are currently delayed. Message delivery towards the US over Toll-Free numbers is not currently impacted. We will continue to monitor and provide an update when the issue is fully resolved.
      Posted Oct 31, 2019 - 12:42 PDT
      Investigating
      We are observing a delivery degradation for SMS sent towards Toll-free numbers in the US. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
      Posted Oct 31, 2019 - 08:54 PDT
      This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).
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