SMS Delivery Delays to AmericaNet Network in Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to AmericaNet network in Brazil. This incident has been resolved.

Posted Jan 14, 2024 - 14:41 PST

Update

We are still observing recovery in SMS delivery delays when sending messages to AmericaNet network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 14, 2024 - 13:46 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to AmericaNet network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 mins or as soon as more information becomes available.

Posted Jan 14, 2024 - 13:16 PST

Update

We are continuing to experience SMS delivery delays when sending messages to AmericaNet in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 14, 2024 - 09:16 PST

Update

We are continuing to experience SMS delivery delays when sending messages to AmericaNet in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 14, 2024 - 07:16 PST

Investigating

We are experiencing SMS delivery delays when sending messages to AmericaNet network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 14, 2024 - 06:16 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).