SMS Delivery Delays to Tigo Network in El Salvador

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Tigo Network in El Salvador. This incident has been resolved.

Posted Mar 02, 2023 - 04:26 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Tigo Network in El Salvador. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 02, 2023 - 02:35 PST

Update

We are continuing to experiencing SMS delivery delays when sending messages to Tigo Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 01, 2023 - 23:13 PST

Update

We are continuing to experiencing SMS delivery delays when sending messages to Tigo Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 01, 2023 - 19:14 PST

Update

We are experiencing SMS delivery delays when sending messages to Tigo Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 01, 2023 - 17:15 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Tigo Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Posted Mar 01, 2023 - 16:16 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).