Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        No Customer Impact of Increased Toll free verifications Service Process Time

        Incident Report for Twilio

        Resolved

        We have fully investigated the increasing service process time for Toll free verifications issue, and it was determined that there is no noticeable customer impact. All systems are operational.
        Posted Nov 24, 2025 - 14:50 PST

        Investigating

        Our monitoring systems have detected a potential issue that is increasing service process time for Toll free verifications. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Nov 24, 2025 - 14:24 PST