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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Outbound Conference and Flex calls are degraded

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Jan 13, 2020 - 20:06 PST

        Identified

        The issue has been identified and our engineers are actively working to resolve.
        Posted Jan 13, 2020 - 18:58 PST

        Investigating

        We are seeing elevated errors with Conference and Flex products. Engineers are working on a solution and we will update customers as soon as the cause has been determined.
        Posted Jan 13, 2020 - 17:54 PST
        This incident affected: FLEX (Flex Application Platform) and PROGRAMMABLE VOICE (Conference).
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