Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Report Delays to CTBC Network in Brazil
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery report delays when sending to CTBC network in Brazil. This incident has been resolved.
      Posted Sep 18, 2023 - 10:11 PDT
      Monitoring
      We are observing recovery in delivery report delays when sending to CTBC network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 18, 2023 - 08:13 PDT
      Update
      We are continuing to experience SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours (daily) or as soon as more information becomes available.
      Posted Sep 17, 2023 - 21:52 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours (daily) or as soon as more information becomes available.
      Posted Sep 16, 2023 - 21:52 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Posted Sep 16, 2023 - 05:36 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Sep 15, 2023 - 21:40 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Sep 15, 2023 - 17:56 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 15, 2023 - 16:01 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 15, 2023 - 14:57 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).