SMS Delivery Report Delays to CTBC Network in Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending to CTBC network in Brazil. This incident has been resolved.

Posted Sep 18, 2023 - 10:11 PDT

Monitoring

We are observing recovery in delivery report delays when sending to CTBC network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 18, 2023 - 08:13 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours (daily) or as soon as more information becomes available.

Posted Sep 17, 2023 - 21:52 PDT

Update

We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours (daily) or as soon as more information becomes available.

Posted Sep 16, 2023 - 21:52 PDT

Update

We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Sep 16, 2023 - 05:36 PDT

Update

We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Sep 15, 2023 - 21:40 PDT

Update

We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 15, 2023 - 17:56 PDT

Update

We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 15, 2023 - 16:01 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 15, 2023 - 14:57 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).