Issues with Account Security API for T-Mobile US

Incident Report for Twilio

Resolved

The issue affecting Account Security API for T-Mobile US has been resolved and is operating normally at this time.

Posted Aug 15, 2024 - 23:36 PDT

Monitoring

Account Security API for T-Mobile US is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 15, 2024 - 21:39 PDT

Update

We continue to experience intermittent issues with regards to Account Security API for T-Mobile US. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 15, 2024 - 20:59 PDT

Update

We continue to experience intermittent issues with regards to Account Security API for T-Mobile US. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 15, 2024 - 18:59 PDT

Update

We are experiencing intermittent issues with regards to Account Security API for T-Mobile US. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 15, 2024 - 17:59 PDT

Update

Posted Aug 15, 2024 - 17:55 PDT

Investigating

We've become aware of a potential issue with API Error To T-Mobile US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 15, 2024 - 17:45 PDT

This incident affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup SIM Swap).