Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
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        System Metrics

        Degraded service for Recording

        Incident Report for Twilio

        Resolved

        All services are operating normally at this time.
        Posted Nov 03, 2016 - 16:29 PDT

        Monitoring

        A fix has been implemented and we are monitoring the results.
        Posted Nov 03, 2016 - 16:04 PDT

        Update

        We have identified and resolved the issue with the recording service. Our engineers will continue to monitor the service for any recurrence.
        Posted Nov 03, 2016 - 16:02 PDT

        Identified

        Approximately 1% of recordings will be not available for immediate retrieval. We are working on resolving the issue.
        Posted Nov 03, 2016 - 15:24 PDT

        Investigating

        A percentage of recordings will be unavailable for retrieval due to the degraded service.
        Posted Nov 03, 2016 - 14:47 PDT
        This incident affected: PROGRAMMABLE VOICE US1 (Recording US1).